Radio New Zealand

Why is this news?

After 18 months of having its comment section switched on, RNZ has decided it will no longer allow comments on its website and it will phase out the capability on its site by the end of the week, instead encouraging comments on its social media channels. Holly Bagge chats to RNZ's Megan Whelan about why it made the decision and what it means for its audience. PLUS: How technology might improve comment sections in the future, and Fairfax’s approach to its comment sections.