Christmas gifts and restaurant mints

Want to learn more about encouraging your customers to keep coming back? Go to your favourite restaurant and watch what waiters do at the end of a meal, writes TRA's business director Greg Sampson.


“I won’t be a rock star,” said Queen lead singer Freddie Mercury. “I will be a legend.” A year after Sydney-based economist Paul Bloxham gave New Zealand’s economy its “rock star” status, Fiona Rotherham asks whether we truly have a rock star economy, whether legendary status is a possibility, or whether we’re going to start slipping down the charts in 2015