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Internet bothering you? Now you can make an official complaint

Internet bothering you? Now you can make an official complaint
Disgruntled users of online news and current affairs content in New Zealand can now vent their frustration through lodging complaints to the Online Media Standards Authority (OMSA), which officially opened this morning.

The Online Media Standards Authority (OMSA), a regulatory authority which oversees online news and current affairs content standards for New Zealand, begins accepting complaints today.

OMSA was developed by the broadcasting industry to fill the gap in the existing regulatory model and to provide a cost-effective and consumer friendly solution to regulate online news and current affairs content.

The complaint process applies to all OMSA members including TVNZ, Sky/Prime, MediaWorks TV, Maori Television, Radio New Zealand, The Radio Network and MediaWorks Radio.

The OMSA complaints committee is chaired by retired Court of Appeal Judge Sir Bruce Robertson and comprises of four members of the public and three industry representatives.

OMSA joins the Broadcasting Standards Authority (BSA), Press Council and Advertising Standards Authority as regulatory bodies for the New Zealand media.

OMSA's standards and information on the complaint process can be found at www.omsa.co.nz

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