Learning Planet is a new online corporate training business which offers companies a simple yet effective way of training and refreshing their staff on the day-to-day skills needed in today’s marketplace.
Craig McFadyen and Derek Good launched the business three months ago with the help of Massey University’s ecentre. The business provides subscribers with a searchable library of one-minute videos that teach sales, customer service and leadership skills in punchy, bite-sized instalments.
The duo, who have been in the training business since the early 90s, says while the need for soft skills hasn’t changed, new technology has brought more cost-effective ways of teaching them.
“We’re passionate about training and learning so we tried to remove as many barriers as possible,” says McFadyen. “The key thing is we’ve made training affordable and flexible so people can train themselves when and where it suits them. We came up with the idea of the one-minute videos because everybody has a minute.”
They believe that no free video content online has invested as much effort into offering sales and service techniques in easily-digestible and snappy clips as Learning Planet.
Videos teach skills and provide refreshments on things such as answering the phone, cultural awareness, customer service excellence and managing your boss.
The website also provides overviews, quizzes, links to external content and word documents which can be used as a support system for current in-house training or as a quick reference tool.
Learning Planet already has a number of New Zealand companies on its books, including The Warehouse, Rabobank, Watercare and the New Zealand Transport Agency.
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