Sarah Dunn

In with the new

Simon Pound was one of Vend's early employees and witnessed the madness of its rapid growth firsthand. He was there for more than four years, but recently became a partner at ventures startup Previously Unavailable. He's also managing director of his partner Ingrid Starnes's self-named fashion label. Sarah Dunn chats to him about his new role, the insights he has gleaned from hosting the Business is Boring podcast, changing consumer trends and the future of retail.

Future of shopping

For the last couple of years, the retail world has been tantalized by rumours of completely automated stores being developed, tested and trialled overseas. Now, these walk-in vending machines have become a credible reality with the launch of the first Amazon Go store in Seattle.

Future of retail

Coffee-pod retailer Nespresso has opened a new concept store in the Auckland suburb of Albany which aims for an immersive shopping experience. The boutique, which opened in December 2017, boasts an experiential design and virtual queuing system.

Window shopping

It’s the highlight of the festive season for many shoppers: the day when Auckland department store Smith and Caughey’s opens the curtains at the front of its store to reveal a tiny animated world that’s all about Christmas. Smith and Caughey’s special projects manager Kevin Broadfoot shares the effort that goes into creating it.

Sale squared

Kiwi high-end clearance ecommerce store Onceit works with more than 400 suppliers from New Zealand’s fashion, beauty and homewares industries to offload excess stock without brand damage. We had a chat with executive director Jay Goodey ahead of its once-yearly sale of sales.