What is CX (Customer Experience Design), what is SD (Service Design) and what is the difference?
Taking your design story global? Make sure you've packed your Kiwi-ness.
A question I pondered recently - is service experience able to be designed, or does it already need to be in your DNA in order to happen?
As designers we can no longer be simply engrossed with the artefact.
Make a commitment to co-creation, a commitment to each other, and a commitment to the idea.
Designers are everywhere, and they now come in all shapes and forms, writes DNA's Grenville Main.
Design can no longer be consigned to just the visual layer – or in the inimitable words of a number of our clients and technical partners over the years, the colouring in stuff!
The Designers Institute should be applauded for adding the Best Effect award to the Best Awards programme.