Three-quarters of New Zealand businesses have up to 100MB of unused mobile data per connection left at the end of each month, and over half have up to an hour left of unused voice minutes.
So says CallPlus, which recently carried out a survey and found more than half of businesses are not analysing their mobile bills in great detail – if at all.
And 67 percent of New Zealand businesses have not considered what the portion of unused mobile minutes and data is costing.
CallPlus today announced new business mobile plans that will refund companies for unused minutes and data. The telco will buy these back at a rate of 10 cents per minute and 10 cents per MB.
General manager Kelvin Hussey says similar approaches to billing have been very successful overseas.
Just over a year ago, mobile company 2degrees launched a plan that allowed unused minutes to be rolled over to the next month for up to a year.
A survey commissioned by 2degrees found 70 percent of users who pay their own bills failed to use up their allocated minutes each month.
The telco told the Heraldit had found only one other operator in the world that allowed customers to carry over minutes, AT&T in the US.