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Sarah Munnik

The empathy quotient: Why robots are a poor substitute for humanity

Technology Month, brought to you by Springload

The empathy quotient: Why robots are a poor substitute for humanity

With the advent of artificial intelligence and more automation than you can shake a stick at, what becomes of the tasks that people perform in their everyday environments? Pead PR technology director Sarah Munnik shares how a chance incident at New Zealand's border control shows how humanity is so much more than the mere processing which computers are so good at.