Infographic: How keeping your customers happy leads to business success

Infographic: How keeping your customers happy leads to business success
Not everyone believes that 'the customer is always right' but their satisfaction is undeniably linked to the success of your business.

With the speed with which information travels these days the average customer will influence around 42 people with every positive experience they have with your company.This figure is according to social analytics platform, Ninja Metrics. No matter what kind of industry you are in or what kind of customer you serve, this can apparently contribute to as much as 40% of your total revenue.

For more information take a look at the below infographic from Ninja Metrics.

(Via Inc.com)